Customer Service

Customer information is used to improve our website content and to enhance the online shopping experience. Any private information entered on the website is confidential. Some personal information is gathered when you register on our website. During registration, we ask for your name, address, phone number and email address. We use this information in order to fully satisfy your orders, ship your purchases to you or to your chosen recipient, and to contact you if there are any questions about your order.



Shipping and Delivery

Orders requesting regular shipping are shipped within 2 business days. Items in multi-item order may be shipped separately.

Privacy and Security

In The Weeds respects your concerns about privacy and has instituted procedures intended to protect and treat personal information in a safe and reliable manner.

Customer information is used to improve our website content and to enhance the online shopping experience. Any private information entered on the website is confidential. Some personal information is gathered when you register on our website. During registration, we ask for your name, address, phone number and email address. We use this information in order to fully satisfy your orders, ship your purchases to you or to your chosen recipient, and to contact you if there are any questions about your order.

In The Weeds will not share any information with any third party, except for that required to be shared with our credit card processor in order to process payments for purchases.

Returns and Replacements

We do not usually accept returns or cancellations. Though our products have been beneficial for so many, we cannot guarantee how each individual may or may not react to a product. If you have questions or concerns, please feel free to contact us, and we’ll do the best we can to answer any question you may have.

Ordering

You can order quickly and easily through ShopInTheWeeds.com. To add items to your Shopping Cart, simply click on “Add to Cart” of the item you wish to buy. To remove an item, click on “Delete” next to item to see your new total. To change the quantity of items, change the number in the box labeled “Qty” and click “Update Shopping Cart”. If you have a promotional code, you can enter the code on the cart page. The promotional offer will appear automatically into your shopping basket at the Order Confirm page. At this time, we only accept and deliver orders within the United States. You must be at least 13 years of age to make an online purchase. For more information, please see our Privacy Statement.

Custom Ordering

We understand that allergies are a fact of life. We are always open to making a custom order to adjust one of our products to your needs for an extra charge. Contact us, and we’ll get your product ready for you!

Payment, Pricing and Promotions

In The Weeds is committed to offering quality merchandise at fair, competitive prices. In most cases, the internet prices will reflect store prices. However, there may be some exceptions. Listed prices are in U.S. Dollars. Internet sale prices expire at midnight Central time on the date displayed for the item. Prices and sales are subject to change without notice. In The Weeds reserves the right to not complete any website transaction due to pricing errors or due to discontinued or unavailable product. Funds paid will be refunded. Merchandise available through our online site; ShopInTheWeeds.com, may not be available in our store.

Updating Account Information

If you are a returning customer, and have finished adding items to your shopping basket and want to checkout, you will be prompted to sign in by providing your e-mail address (login) and password.